This presentation provides a deep look into the importance and effectiveness of gathering feedback and surveys. We’ll demonstrate simple but effective best practices to build surveys to gather valuable insights from your customers/audiences that will allow you to move your organization forward. We’ll cover:
- The importance of listening and how to set your survey’s objective.
- Develop good questions and understand how long is long enough.
- Three different considerations for when to survey and how to think about which parts of your audience to survey.
- What to do with the results once you have them.
Join us and learn some great new strategies to help develop your next survey and get the feedback and insights you need from your customers, donors, clients or supporters.